Your furniture protection plan details will be sent to you within 28 days of the delivery of your order. If you’ve been waiting longer than 28 days, please contact Guardsman, our furniture protection plan provider, or call 01235 444700.

If there’s any accidental damage to your furniture and you would like to make a claim, please contact Guardsman, our furniture protection plan provider. Simply complete an Enquiry Form selecting “New claim enquiry” as the subject or call 01235 444700 with your plan number to hand.

If you have a question about your plan or an existing claim, please contact Guardsman, our furniture protection plan provider. Simply complete an Enquiry Form selecting either “Policy administration enquiry” or “Existing claim enquiry” as the subject or call 01235 444700 with your plan number to hand.